eero Internet Backup
Always on internet
Included with eero Plus subscription starting at
How internet backup works
eero Internet Backup scans the internet connection to detect interruptions.
If the internet connection is interrupted, eero automatically switches the network over to the backup source.
When the internet returns, the eero network will automatically switch back to the wired connection.
Keep your smart home connected
With a backup connection, your connected home devices can stay online even when internet outages occur.
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Frequently asked questions
Can I set up eero Internet Backup during an outage?
If your eero network is running minimum eeroOS v6.13.0 and your eero app is updated to minimum v6.25.1, you can still set up a new backup connection even if your network is offline due to an internet outage.
How long will eero Internet Backup work as a backup connection?
While eero Internet Backup can run for the duration of your outages (subject to any backup limits), customers should confirm with their service provider how much data usage is allowed if they plan to rely on eero Internet Backup for extended periods of time. eero Internet Backup will continue monitoring your primary internet source and automatically switch back when your primary internet source is available again.
Will eero Internet Backup help keep all my connected devices online? If not, how many devices can it support when enabled?
The devices already on your network will still connect to the internet with eero Internet Backup running, but coverage, speeds and reliability will depend on the backup network you are using.
Am I able to take advantage of eero Internet Backup without an eero subscription?
eero Internet Backup is a feature of eero Secure, which is included in your Astound eero Whole Home WiFi subscription.
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